Terms of Service — Protobox

Please read these Terms of Service ("Agreement" or "Terms") carefully before using Protobox. By using the Services you agree to these Terms.

1. Acceptance of Terms; Modification

1.1 Binding Agreement

By accessing or using Protobox — our managed Model Context Protocol (MCP) server hosting platform, including our websites, applications, APIs, command-line tools, software, and documentation (collectively, the "Services") — or by creating an account or clicking "I Accept," you ("Customer," "you," or "your") agree to be bound by these Terms. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1.2 The Provider

Protobox is operated by Vimix, Inc., a Delaware corporation ("Protobox," "Vimix," "we," "us," or "our").

1.3 Modification of Terms

We may modify these Terms from time to time. Material changes will be notified through the Services or by email a reasonable time before they take effect. Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

2. Description of Services

2.1 Service Offering

Protobox provides managed hosting for MCP servers. The Services let you:

Publish your own tools, toolsets, prompts, skills, and knowledge to a hosted MCP endpoint
Store API keys and secrets needed to run your tools
Connect authorized AI agents and MCP-compatible clients (such as Claude, Cursor, and ChatGPT) to your endpoint
Manage workspaces, API keys, usage, and billing

2.2 Beta Services

Some features may be identified as beta, preview, early access, or experimental ("Beta Services"). BETA SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, AND WE MAY MODIFY OR DISCONTINUE THEM AT ANY TIME.

3. Accounts and Acceptable Use

3.1 Account Responsibility

You are responsible for safeguarding your account credentials and API keys, for all activity that occurs under your account, and for the security of any secrets you store. Notify us promptly of any unauthorized use of your account. You must be at least 16 years old to use the Services.

3.2 Acceptable Use Policy

You shall not, and shall not permit any third party to:

(a) Use the Services in violation of any applicable law, regulation, or third-party rights
(b) Publish, host, or execute tools that distribute malware, viruses, or malicious code, or that are designed to harm, intrude on, or gain unauthorized access to systems or data
(c) Use the Services to send spam, conduct phishing, or carry out fraudulent, deceptive, harassing, abusive, or unlawful activity
(d) Interfere with or disrupt the integrity or performance of the Services, or attempt to gain unauthorized access to the Services or related systems
(e) Host or process content, or operate tools, that are illegal, infringe intellectual property, or violate the privacy or rights of others
(f) Reverse engineer, decompile, or disassemble any part of the Services, except to the extent permitted by law
(g) Use the Services to build a competing service, or resell the Services without authorization
(h) Exceed rate limits, plan limits, or other usage restrictions, or attempt to circumvent them
(i) Use the Services to generate, store, or distribute content depicting the sexual exploitation or abuse of minors, or other content prohibited by law

You are solely responsible for the tools you publish and the data you share through the Services, and for any content those tools return to AI clients you authorize. We may investigate suspected violations and may remove content, suspend tools, or take other action consistent with Section 12.

3.3 Compliance with Laws

You represent and warrant that your use of the Services, and any tools, content, and data you publish or process, will comply with all applicable laws and regulations, including data-protection and export-control laws.

4. Customer Data and Privacy

4.1 Customer Data and Ownership

"Customer Data" means all content and data you submit to or store in the Services, including tool and toolset definitions, prompts, skills, knowledge documents, secrets, and API keys. You retain all right, title, and interest in and to Customer Data. You grant us a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely as necessary to provide the Services to you and as described in our Privacy Policy.

4.2 Your Responsibility for Customer Data

You are responsible for your Customer Data and for ensuring you have the rights and any necessary consents to upload it, host it, and have it processed through the Services. You are responsible for the behavior of the tools you publish and for any content returned by them to AI clients you authorize.

4.3 Data Security and Privacy

We implement commercially reasonable technical and organizational measures to protect Customer Data, including encryption of stored secrets and workspace isolation, as described in our Privacy Policy. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. Our collection and use of personal information is governed by our Privacy Policy.

4.4 Aggregated and De-Identified Data

We may generate and use aggregated or de-identified data derived from operation of the Services (for example, performance and reliability metrics) for our business purposes, provided such data does not identify you or any individual. We do not use the contents of your knowledge documents, prompts, or tool definitions to train machine-learning models.

5. Intellectual Property

5.1 Protobox Property

The Services, including all software, user interfaces, and documentation, are owned by Vimix and protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights in the Services. Nothing in these Terms transfers ownership of the Services to you.

5.2 Customer Property

As between the parties, you own your Customer Data and any applications, tools, or content you create using the Services, subject to our rights in the underlying Services.

5.3 Feedback

If you provide suggestions or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

6. Fees and Payment

6.1 Fees

You agree to pay the fees for the plan you select and for any usage-based charges, as described in the Services or an applicable order. Except as expressly stated in these Terms or required by law, fees are non-refundable.

6.2 Payment Terms

Fees are billed through our third-party payment processor (Stripe, Inc.). By providing payment information, you authorize us and our payment processor to charge the applicable fees. Unless otherwise stated, subscription fees are charged in advance and usage-based fees in arrears. We may suspend or terminate access for non-payment after reasonable notice.

6.3 Cancellation and Refunds

You may cancel a paid plan at any time, and the cancellation takes effect at the end of your current billing period. Unless otherwise required by law or expressly stated in these Terms, fees already paid are non-refundable and partial billing periods are not prorated.

6.4 Taxes

Fees are exclusive of taxes. You are responsible for all applicable taxes, duties, and similar charges, other than taxes based on our net income.

7. Warranties and Disclaimer

7.1 Customer Warranties

You represent and warrant that: (a) you have the authority to enter into this Agreement; (b) you have all rights and consents necessary for your Customer Data and tools; and (c) your use of the Services will not violate these Terms, applicable law, or third-party rights.

7.2 Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DO NOT OFFER A SERVICE-LEVEL AGREEMENT OR UPTIME COMMITMENT UNLESS EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROTOBOX DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE ARE NOT RESPONSIBLE FOR THE BEHAVIOR OR OUTPUTS OF TOOLS YOU PUBLISH OR OF THIRD-PARTY AI CLIENTS THAT CONNECT TO YOUR ENDPOINT.

8. Limitation of Liability

8.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROTOBOX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROTOBOX'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE TOTAL FEES YOU PAID TO PROTOBOX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

8.3 Exceptions

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Protobox and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data or the tools you publish; (b) your use of the Services; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party rights.

10. Third-Party Services

The Services may interoperate with third-party AI clients, platforms, and services that you choose to connect, including MCP-compatible clients such as Claude, Cursor, and ChatGPT. Those third-party services are not operated or controlled by us, we are not responsible for them, and your use of them is governed by their own terms and policies. We rely on third-party infrastructure sub-processors to provide the Services, as described in our Privacy Policy.

11. Confidentiality

Each party may receive confidential information of the other. The receiving party will protect it using at least reasonable care, will not disclose it except as permitted herein, and will use it only to perform under this Agreement. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was already known without restriction, is independently developed, or must be disclosed by law.

12. Term, Suspension, and Termination

12.1 Term

This Agreement begins when you first access the Services and continues until terminated.

12.2 Termination

You may terminate at any time by closing your account. We may terminate or suspend this Agreement or your access: (a) for material breach that remains uncured after reasonable notice; (b) immediately if you violate the Acceptable Use Policy or applicable law, or if your use poses a security or legal risk; or (c) if required by law.

12.3 Suspension

We may suspend your access or specific tools immediately if we reasonably believe doing so is necessary to protect the Services, other users, or third parties, or to address a violation of these Terms.

12.4 Effect of Termination

Upon termination, your right to use the Services ends, and we may delete your Customer Data after a reasonable period. You remain responsible for fees accrued before termination. Sections that by their nature should survive (including Sections 4.4, 5, 6, 7, 8, 9, 11, and 13) survive termination.

13. General Provisions

13.1 Governing Law and Venue

This Agreement is governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Subject to Section 13.2, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute arising out of or relating to this Agreement or the Services.

13.2 Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@protobox.ai, and we will try to resolve it informally by contacting you. If a dispute is not resolved within sixty (60) days of notice, either party may bring the dispute in the courts identified in Section 13.1. Each party retains the right to seek injunctive or other equitable relief in those courts to prevent the actual or threatened infringement, misappropriation, or violation of its data, security, or intellectual-property rights.

13.3 Entire Agreement

These Terms, together with the Privacy Policy and any order or plan terms, constitute the entire agreement between the parties regarding the Services and supersede prior agreements on the subject.

13.4 Assignment

You may not assign this Agreement without our prior written consent. We may assign it in connection with a merger, acquisition, or sale of assets. Any other purported assignment is void.

13.5 Severability and Waiver

If any provision is held unenforceable, the remaining provisions remain in effect. No waiver is effective unless in writing.

13.6 Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control.

13.7 Notices

Legal notices to Protobox must be sent to legal@protobox.ai and, if applicable, to Vimix, Inc., 8 The Green, Suite B, Dover, DE 19901, United States. We may provide notices to you by email or through the Services.

13.8 Independent Contractors

The parties are independent contractors. These Terms do not create any agency, partnership, or joint venture.

By using the Services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.

Contact: Protobox — a product of Vimix, Inc. Legal inquiries: legal@protobox.ai Mailing address: 8 The Green, Suite B, Dover, DE 19901, United States Website: https://protobox.ai